Shipping & Returns

Return Policy

 

  • If there is a problem with your online order we will gladly accept returns of non-edible unopened products within 30 days of receipt, with the following exceptions and conditions:
  • We cannot accept returns of edible product, personalized products or custom orders.
  • For simple health reasons we cannot accept any edible product for a refund, unless it had been damaged in transit. We thank you in advance for understanding this policy. If this is the case please contact customer service at 973-845-2390 or email us at sugarrushnj@gmail.com within 24 hours of receiving your order.
  • We want our customers to have a sweet experience. If you have a question regarding a return, please give us a call at 973-845-2390 or email us at sugarrushnj@gmail.com to see how we can help you.


Shipping

Standard Delivery
  • In stock orders are generally processed and shipped within 3-4 business days of when the order was placed, pending credit card authorization and verification, and provided all ordered products are in stock.
  • We ship Monday through Friday, excluding holidays, and most orders will arrive within 4-7 business days.
P.O. BOXES
  • Unfortunately, we are not able to ship to Post Office Boxes. Please insure that we have a physical address in which to mail your order.
  • If, in any case, a P.O Box address is provided to us in error, our customer service department will contact you by email or phone for a physical address.